Privacy
Policy

Collection of Your Personal Information

 

Encore Vocal Ensemble receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; browser type, domain names, access times and referring website addresses. We collect login; e-mail address; password; computer and connection information and purchase history. 

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

This information is used by Encore Vocal Ensemble of San Diego for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Encore Vocal Ensemble website.

 

When you conduct a transaction on our website, as part of the process, Encore Vocal Ensemble  collects personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this policy only.

 

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

 

Use of Your Personal Information

 

Encore Vocal Ensemble collects and uses your personal information to operate the Encore Vocal Ensemble website and deliver the services you have requested. Encore Vocal Ensemble may also use your personally identifiable information to inform you of other products or services available from the Encore Vocal Ensemble and its affiliates. Encore Vocal Ensemble may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

 

Encore Vocal Ensemble does not sell, rent or lease its customer lists to third parties. We may share data with trusted partners to help us perform statistical analysis, send you emails, or provide customer support.. All such third parties are prohibited from using your personal information except to provide these services to Encore Vocal Ensemble, and they are required to maintain the confidentiality of your information.

 

Encore Vocal Ensemble keeps track of the pages our customers visit within the Encore Vocal Ensemble domain, in order to determine which of the Encore Vocal Ensemble services and pages are the most popular. This data may be used to deliver customized content and advertising within the Encore Vocal Ensemble website and email newsletters, to customers whose behavior indicates that they are interested in a particular topic of information.

 

If required, Encore Vocal Ensemble will disclose personal information shared on our website, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Encore Vocal Ensemble or the site; (b) protect and defend the rights or property of Encore Vocal Ensemble; and, (c) act under exigent circumstances to protect the personal safety of users of Encore Vocal Ensemble or the general public.

 

Wix Site Hosting Information

 

Encore Vocal Ensemble’s website is hosted on the Wix.com platform. Wix.com provides Encore Vocal Ensemble with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by Encore Vocal Ensemble adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Use of Web Tracking

 

The Encore Vocal Ensemble website uses tracking, including cookies, to help you personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Encore Vocal Ensemble website.

 

The Encore Vocal Ensemble website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). This service uses cookies to help us analyze how users navigate and interact with the site. The information generated by the cookie includes your IP address and is transmitted to and stored by Google on servers in the United States. It uses this information to create reports on website activity for Encore Vocal Ensemble and provides other services relating to website activity and internet usage. Google may send this information to third parties where required to do so by law, or if such third parties use the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

 

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. At this time, these companies include MailChimp, Klaviyo, and Facebook.

 

Third Party Links

 

The Site may contain links to third party sites on the Internet (“Third Party Sites”). Your use of all third party sites are at your own risk and it is your sole responsibility to evaluate the content and usefulness of the information obtained from third party sites. We are not responsible for the privacy practices or the content of such websites. If you are concerned about the privacy policy of a certain third party, you may contact them directly or visit their individual website to learn more about their individual privacy policies.

 

Changes to this Statement

 

Encore Vocal Ensemble will occasionally update this Statement of Privacy to reflect compulsory requirements, as well as company and customer feedback. Encore Vocal Ensemble encourages you to periodically review this Statement to be informed of how we are protecting your information.

 

Contact Information

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Encore Vocal Ensemble welcomes your comments regarding this Privacy Policy. If you believe that Encore Vocal Ensemble has not adhered to this Policy, please contact Encore Vocal Ensemble at info@encorevocalensemble.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

Mailing Address: 1286 University Avenue, #841, San Diego, CA 92103

 

Email: info@encorevocalensemble.org

 

Last Updated: October 17, 2022